Privacy Policy
Last updated: August 7, 2026
This Privacy Policy explains how celebrateyang, operator of FreeSaveVideo, handles information when you use the official website, account features, payments, support, and download tools.
Information we process
Depending on the features you use, we may process:
- account identifiers and profile information supplied through our authentication provider;
- purchase, order, credit balance, membership, subscription, and payment-status records;
- support messages, feedback, copyright complaints, and related correspondence;
- technical information such as IP address, browser/device data, security events, request timestamps, and diagnostic logs;
- URLs and options submitted to perform a requested download; and
- cookie or analytics information where enabled and permitted.
Payment-card and wallet credentials are processed by the selected payment provider. FreeSaveVideo does not receive or store full card numbers or payment passwords.
How information is used
We use information to provide downloads and account features, fulfill purchases, maintain credit and membership balances, prevent fraud and abuse, secure and troubleshoot the service, respond to support and copyright requests, meet legal obligations, and improve reliability.
We do not sell personal information.
Download processing
Download URLs and related technical data are processed only as needed to resolve the requested media, deliver the result, prevent abuse, and diagnose failures. Some downloads are handed directly to the source or content-delivery network. Others may pass temporarily through a processing tunnel.
Media passing through a tunnel is processed transiently and is not intentionally retained as a permanent media library. Short-lived operational, security, or error logs may still contain request metadata. Local browser tools process selected files on the user’s device when the interface says processing is local.
Retention and security
We retain account, transaction, membership, support, compliance, and security records for as long as reasonably necessary to provide the service, maintain financial records, resolve disputes, enforce agreements, and comply with law. Temporary download-processing data is retained only for the operational period needed for the request, except where security, debugging, or legal obligations require limited metadata to be kept longer.
We use reasonable technical and organizational safeguards, but no online service can guarantee absolute security.
Your choices and rights
You may request access, correction, or deletion of applicable personal information, subject to identity verification and legal retention obligations. You can manage optional privacy settings in the website, cancel an eligible subscription for future billing, and contact us about privacy questions.
Contact
Operator: celebrateyang
Privacy email: [email protected]